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<p><span id="isPasted" style="color: rgb(44, 44, 44); font-family: Montserrat; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Our order process is usually completed within 12- 24 hours. Please&#xA0;</span><a href="https://www.kiyobeauty.com/pages/contact" style="box-sizing: inherit; -webkit-font-smoothing: antialiased; text-size-adjust: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); color: rgb(44, 44, 44); font-family: Montserrat; outline: none !important; background-color: rgb(255, 255, 255); text-decoration: none; transition: color 0.1s cubic-bezier(0.4, 0, 0.2, 1) 0s; line-break: anywhere; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" title="Contact Us">contact us</a><span style="color: rgb(44, 44, 44); font-family: Montserrat; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;within 12 hours of placing your order if you need to change something or cancel your order. Please note that any changes made to an order may delay the original shipping time frame.</span></p>

Our order process is usually completed within 12- 24 hours. Please contact us within 12 hours of placing your order if you need to change something or cancel your order. Please note that any changes made to an order may delay the original shipping ti

Can I change or cancel my order?

Ordering

Are you a black-owned business?

When are you restocking then viral Bounce Curl Define Brush?

Do you have any discount codes?

Are there any shipping restrictions in my country?

What packaging materials do you use?

FAQs

How can I change my email address?

I need to update my shipping address

Account

How do I place an order?

Has my order gone through?

I have placed multiple orders in one day - can you combine them?

What payments do you accept?

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Are my card details stored?

Why was my payment sent as an eCheque and why is it pending?

Payments

General Terms

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Delivery

Split Deliveries

Pricing & VAT

UK - Free over £40* Limited Time Only

EU & Rest of the world

EU Countries

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Delivery Information (UK)

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Returns Policy

Refunds Policy

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Returns & Refunds

The ingredients list on the website doesn't match what I have received. What can I do?

Can I change or cancel my order?Updated 8 months ago