Some of our popular questions answered
No. We are a non-black, independent family business based in London. While we're not black-owned ourselves, we actively collaborate with and support a number of well-established black-owned businesses in the industry, as well as several start-ups. Ou
We share your excitement for the anticipated restock of the popular Bounce Curl Define Brush, expected between November and December. To secure your spot among the first to know, please sign up for the "back in stock" notification email on the produc
✦ Our current public discount codes can be found here. ✦ Loyalty Club: Our generous loyalty programme Kiyo Rewards, offers a great way to spend and save. Start collecting points every time you shop or when you refer your friends - you'll earn discoun
Please contact your local customs office to get all current and relevant information regarding importing goods (including maximum number of cosmetics allowable, business or personal use licences where applicable) before placing your order. As far as
We are conscious of our impact on the environment and wherever possible we have taken careful consideration to the packaging material we select whilst making sure that your products reach you safely and securely. All of our cardboard boxes are made f